Support Staff V - Juvenile Probation Job at County of Chester, PA, West Chester, PA

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  • County of Chester, PA
  • West Chester, PA

Job Description

Salary: $20.62 Hourly

Location : 313 W Market Street - West Chester, PA

Job Type: Full Time, Non Exempt

Remote Employment: Flexible/Hybrid

Job Number: 03121

Department: Juvenile Probation

Division: Juvenile Probation

Opening Date: 08/22/2024

Closing Date: Continuous

Weekly Hours: 37.5

Shift: 8:00am-4:30pm

Summary


The SSS V provides advanced administrative support and clerical duties within their respective unit. This position must have excellent organization, computer and typing skills.

This job requires the following documents to be obtained, reviewed as acceptable by the supervisor and re-obtained every three years: PA Child Abuse, PA Criminal History and FBI Criminal History.

A criminal background check is required.

Following is a composite of essential duties, tasks and accountabilities; however, there are additional duties specific to each unit within the Juvenile Probation Department. Attached to this job description is a breakdown of specific duties and tasks, by Unit.

Essential Duties


  • Provide administrative support (arrange meetings, scheduling, create reports, handle correspondence, research, etc.).
  • Typing and data entry (prepare and distribute lists, transcription, maintain statistical data, proofreading).
  • Clerical duties (fax, copy, print, etc.).
  • Maintain databases, logs and spreadsheets.
  • Sort and distribute incoming mail, faxes, etc.
  • Maintain office supplies and inventory.
  • Filing (pull files, re-file, maintain records).
  • Assist with back-up tasks for other Probation Department support positions.
  • Perform other duties, tasks and special projects, as required.

Juvenile Probation Legal Unit
  • Process and prepare court orders and records following hearings.
  • Update case files to include dispositions of court hearings.
  • Maintain current financial documentation, including fines, costs and restitution into the court management system.
  • Distribute certified and non-certified copies of court orders to staff and attorneys.
  • Coordinate preparation of court files for daily court schedules.
  • Reconcile discrepancies relevant to court-imposed fines, costs and restitution.
  • Coordinate the financial information needed to process payments.
  • Ensure that documents are returned to the appropriate case file.
  • Ensure that the proper documents are recorded with the Clerk of Courts' office.

Qualifications/Preferred Skills, Knowledge & Experience


  • High School Diploma or General Education Degree (GED).
  • Minimum of one year of general office experience.
  • Intermediate skills in using a personal computer and various software packages
  • Excellent verbal and written communication skills.
  • Strong typing skills (minimum of 55 wpm).
  • Ability to use office machines (fax, copier, calculator, etc.).
  • Strong interpersonal skills.
  • Proficiency in grammar and spelling.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • This position may require a general understanding of human resource guidelines.
  • Ability to work as part of a team.
  • Flexibility and ability to adapt to change.
  • Ability to interface effectively with all levels of county management.
Preferred Skills, Knowledge & Experience:
  • Associate's degree with courses in Office Administration, or equivalent combination of education and experience.
  • Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
  • At least two years of customer service experience.
  • Ability to establish priorities and carry tasks to completion.
  • Excellent ability to handle and resolve recurring problems.
  • Ability to multi-task.
  • Ability to use all office equipment.
  • Accurate and detail oriented.
  • Excellent time management and organizational skills.
  • Strong knowledge of county policies and procedures.



Additional Information


Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills:
To perform this job successfully, an individual should have:
  • Intermediate to Advanced Word skills
  • Intermediate to Advanced Excel skills
  • Intermediate to Advanced Access skills
  • Intermediate to Advanced PowerPoint skills
  • Basic to Intermediate PeopleSoft skills (Financial and/or HR) or the ability to learn PeopleSoft
  • Basic to Intermediate Microsoft Outlook skills (Email and Calendar)
  • Basic skills to use the Internet for research purposes
  • Basic Court Management System software skills or the ability to learn CMS
Physical Demands:
While performing the duties of this position, the employee is frequently required to stand, walk, sit, bend at the waist, and talk or hear. On occasion, the employee will need to reach or work with arms above shoulder height; kneel, stoop, crouch or squat; crawl; climb stairs; climb or work on a ladder; and twist or rotate at the waist while working. This person will occasionally need to push, lift or carry items; work with office machinery; and drive a vehicle. On rare occasions, the employee will need to work with an uncommon level of noise.


There are no specific vision requirements listed for this position.


Work Environment:
  • The noise level in the work environment is usually quiet.
  • Work will be performed primarily inside.
Other:
  • This position requires professionalism.
  • Must be able to remain courteous and maintain composure under stressful situations.
  • Ability to deal with all types of personalities.
  • May need to deal with money.
  • Ability to work extended hours, as required.
  • This position requires confidentiality.
  • A valid driver's license may be required.

The County of Chester offers comprehensive benefits to our employees.

01


What is your highest level of education?
  • No formal Education
  • High School Diploma or GED
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctorate or higher (includes Juris Doctorate and Medical Doctorate)

02


How many years of general office experience do you have? (general office skills involve: typing, filing, organizational and computer skills)
  • None
  • less than 1
  • 1+
  • 2+
  • 3+
  • 4+
  • 5+
  • 6+
  • 7+
  • 8+
  • 9+

Required Question County of Chester, PA

Job Tags

Hourly pay, Full time, Trial period, Flexible hours, Shift work,

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