Job Description

Job Description

Job Description

At EFCO, we believe in helping those responsible for the construction of the world's concrete structures with a safe, reliable, and cost efficient concrete formwork solution. We do this by engineering, designing, manufacturing, supplying and field servicing forming and shoring products for concrete construction. Our Core Values represent the manner in which we expect to do business with our customers and interact with those people around us in the business community. At EFCO, our core values are at the very heart of who we are and what we believe. Quality. Innovation. Integrity. Super Service. These 4 Core Values describe very high standards of professional behavior that all EFCO employees must seek to achieve.

The Office Administrator will work under minimal supervision, deliver a full range of tasks & administrative services to customer group. Performs sales and warehouse tasks related to collection, credit, contracting, as well as shipping and receiving of equipment. Able to make independent decisions about planning, organization, and scheduling of own work. Ability to resolve most questions and problems, referring only the most complex issues to management. May assist in orienting and training other employees.

Duties

• General administrative support functions and data entry for Sales and Warehouse personnel. Providing Customer service with EFCO Online and processing EFCO Online orders.
• Contracted Orders: Data Entry - 300 Sales Plan. Routes executed contract packets and related documents. Ensuring the overall contracting process is met. Collections of past due accounts. Processing of credits and refunds.
• Shipments: Data Entry - Enters Equipment in 365S and creates Freight Load ID. Coordinates freight and prepares bill of lading forms for outbound shipment.
• Returns: Data Entry - Enters equipment in Automated Returns. Logs incoming trucks. Coordinates double counts with warehouse personnel, ensures appropriate signatures are acquired. Processes invoices for Freight Load ID.
• J-File: Responsible for updating J-Photos on shipments and returns. Uploads 620 Memos and DBR pictures in correct file formats. Prepares letters for 620 calls and coordinates appropriate signing and approvals as needed.
• Updates 300 Sales Plans, and ship dates as needed. customer contacts. Assists in weekly district meetings. Submits weekly and end of month reports.
• Sorts, opens, identifies and distributes incoming and outgoing mail. Provides other job-related duties or support as required, including but not limited to greeting customers, answering phones, fielding messages to correct dept. Ordering office supplies and assisting with employee travel. Timekeeping support in Kronos.
• Coordinates pre-employment screenings of potential candidates, assembling of new hire paperwork and submitting status change forms. Ensuring all required computer, safety gear, training materials are received prior to start date.

Requirements

• High school diploma or equivalent plus 2-4 years experience in office administration, collections or other administrative support field.
• Excellent verbal and written communication skills.
• Ability to prioritize assignments and adapt to changes in daily tasks when necessary.
• Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint and SharePoint along with an aptitude for new programs like Salesforce and Kronos. Ability to comprehend and retain process knowledge and workflow tasks.
• Detail oriented, good numeric and alpha skills, as well as general filing and recordkeeping abilities.
• Must be able to work independently and maintain confidentiality.
• No travel required.

We participate in E-Verify.

EOE

Post-Offer, Pre-Employment Physical and Drug Screen.

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