Job Description

Job Summary: The Estate Manager will oversee the comprehensive management of a high-profile household, ensuring the seamless integration of the family's personal and professional lives. This role demands exceptional organizational and interpersonal skills, proactive problem-solving, and the ability to maintain the highest standards of confidentiality and professionalism. The ideal candidate will have extensive experience in managing complex schedules, creating standard operating procedures (SOPs), and overseeing budgets. Key Responsibilities: Calendar and Schedule Management: Coordinate and maintain complex personal calendars, including tracking and scheduling personal appointments, business meetings, conference calls, and travel reservations. Anticipate needs to ensure the family is fully prepared for meetings, events, and travel. Household Operations: Create and maintain systems to keep the household running efficiently. Manage household inventory and supplies, ensuring timely restocking. Coordinate schedules for household staff and nannies, ensuring proper coverage. Supervise and train household staff and nannies to ensure excellent quality of work. Develop and implement SOPs to ensure consistency and efficiency in household management. Create and maintain a comprehensive household manual detailing all household operations, policies, and procedures. Childcare Coordination: Ensure children's needs are met, including a safe and stimulating environment, cleanliness, and proper nutrition. Research and implement age-appropriate educational activities and meal preparation. Ensure nannies maintain a daily log of the children's activities and any issues. Event Coordination: Organize private catering for gatherings and larger events. Work with staff and vendors to manage household operations, upkeep, and repairs. Coordinate and supervise contractors and vendors for special events and household projects. Financial Management: Verify the accuracy of invoices and ensure timely payment of bills. Maintain vendor and supplier contracts, office equipment documents, and home appliances. Manage household budgets and expenses, ensuring financial efficiency and accountability. Recruiting and Staffing: Oversee the recruitment, hiring, and onboarding of household staff. Assess staffing needs and ensure the household is adequately staffed at all times. Develop and implement training programs for new and existing staff. Standard Operating Procedures (SOPs) and Household Manual: Create and maintain a comprehensive household manual detailing all household operations, policies, and procedures. Develop and implement SOPs to ensure consistency and efficiency in household management. Regularly review and update the household manual and SOPs to reflect changes and improvements. Personal Tasks: Run personal errands and make purchases for the family. Provide technical assistance and support for the family's devices and network. Special Projects: Undertake special projects as assigned by the family. Conduct research and provide recommendations on various topics. Qualifications: Bachelor's degree preferred; greater years of experience in lieu of a degree considered. Minimum of 8-10 years of experience in a Estate Manager Role! MUST HAVE Experience working with high-net-worth individuals and families. Proven experience in recruiting, staffing, and training household staff. Exceptional organizational, interpersonal, technical, and communication skills. High level of discretion and confidentiality. Flexibility to work outside regular business hours as needed. Additional Qualifications: Project Management Skills: Ability to manage multiple projects simultaneously, ensuring timely and successful completion. Technical Proficiency: Familiarity with smart home technology and the ability to troubleshoot basic technical issues. Financial Acumen: Strong understanding of budgeting, financial planning, and expense management. Crisis Management: Ability to handle emergencies and unexpected situations calmly and effectively. Vendor Management: Experience in negotiating contracts and managing relationships with vendors and service providers. Attention to Detail: Keen eye for detail to ensure the highest standards of household maintenance and presentation. Leadership Skills: Proven ability to lead and motivate a team, fostering a positive and productive work environment. Cultural Sensitivity: Understanding and respect for cultural differences, ensuring appropriate and respectful interactions with all household members and staff. Personal Attributes: Discreet, dependable, and trustworthy. Intelligent, professional, and tactful communicator. Extremely organized, resourceful, and proactive. Dedicated to the service and success of the family. Flexible and demonstrating a good attitude and sense of humor. Compensation: Competitive salary commensurate with experience. Comprehensive benefits package, including health insurance, retirement plan, and paid time off. Confidential

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