Job Description
Job Title: Desktop Support Technician III
Location: 2000 Rockford Road Charles City IA 50616
Duration: 3 Months contract
Shift timings: (M-F) 8-5
Pay rate: $25/hr on w2 without benefits.
Job Description
• Is this position remote or in person? 100% On site Mon-Fri 8 to 5pm No nights, weekends, or on call support Comptia A+ (Required) or 90 days after conversion Lenovo warranty certifications a plus - Supporting Windows 11, MS Office 0365, Remote access, SCCM Imaging, Asset management All our work comes from Service Now ticketing system Must be detailed and process oriented, able to work independently following detailed steps and be able to document troubleshooting steps taken and maintain daily ticket status. Break-Fix support, changing system boards, hdds,laptop LCDs etc.
• Good trouble shooting skills both HW and software
• IMAC – Receiving equipment, unboxing and deploying (set up, breakdown)
• Responsible to ship and track equipment to remote users and track returns documenting everything in the ticket
• What are the TOP 2 required skills that candidates must have? Must be able to read and follow written instruction, good customer service skills
• What will the work schedule be for this position? (M-F? 8-5? Overtime? Afterhours?) M-F 8am to 5 PM NO OT or weekends, No On Call
• Will there be OC (on call) or differentials? NO
• How many overall years of experience should this person have? 3-4
• Do they need any specific certifications or education? A+ preferred, or willing to get if hired as FTE • If contract to hire what is the conversion rate? $25.00
• How many miles per day will the contractor be driving? No Driving
• What radius range should candidates be located from the job location? ? 1 hour
Company DescriptionA global investment bank and advisory firm specializing in corporate finance, transaction advisory, valuation, financial disputes, claims, and investigations.
A global investment bank and advisory firm specializing in corporate finance, transaction advisory, valuation, financial disputes, claims, and investigations.
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