Job Description

Job Description

Job Description

Description:

Full-time

Salary: $50,000-$200,000.00/year

Denver, CO

Assistive Technology Professional

General:

The Assistive Technology Practitioner (ATP) is responsible for sales, marketing, evaluations, order processing, quoting of equipment, documentation, verification, and delivery, of Complex Rehab Technology (CRT) services. This position will also oversee fittings, adjustments, repairs and assembling of CRT.

The Assistive Technology Practitioner (ATP) will manage his/her orders, respond in a timely manner to coworkers, clients, therapists, and physicians, and cooperate with Care Coordinators, Technicians and Billers to complete each order.

Responsible To:

Manager of Sales and Marketing

Responsibilities include but not limited to:

• Complete Product & Coverage Training Manual and document competency and experience
• Maintaining an accurate and efficient workflow for processing CRT orders and related documentation.
• Maintaining Customer Relationship Management (CRM) files.
• Growing and or maintaining a sales territory and its accompanying book of business.
• A working knowledge of computer system to include order entry, inventory, notes, report writing and accounts receivable.
• Obtain all required documentation, authorizations, verifications, and waivers for proper payment of CRT products. Responsible to respond in a timely manner to requests for additional information, and to investigate problems and resolve with appropriate staff.
• Placing orders for wheelchair and accessories through purchasing department.
• Fitting of specialty or high-end wheelchairs and CRT for AcTion Seating & Mobility customers; includes setting schedule for pick-up, delivery, providing loaner – PRN, ordering replacement parts, repairing, documenting repairs for billing, and making notations in appropriate notes in computer system
• Keeping abreast of third-party reimbursement issues and documentation requirements.
• Conducting evaluations, fittings, deliveries, etc. in conjunction with customer service staff.
• Maintaining confidentiality of all customer charts and secure files at close of business day.
• Providing support and assistance to other departments as needed. We are a TEAM.
• Maintaining clean, neat, and orderly work area.
• Being on call per company policy. We currently do not run call as we do not support life supporting equipment such as Oxygen and ventilators. Most service will be performed in a standard workday with expected overtime as needed.
• Attending company meetings.
• Assist in year-end physical inventory counts.
• Maintain Home Medical vehicle records.
• Assist in assuring that branch location is safe, organized, efficient environment.

Other duties as deemed appropriate by management.

Qualifications Physical:

1. In an average 8-hour day the employee lifts/carries up to 35 pounds frequently.

2. In an average 8-hour day the employee stands/walks 4-6 hours.

3. In an average 8-hour day the employee sits 2-4 hours. (These hours include up to 2 hours of data entry/phone work)

4. In an average 8-hour day the employee drives 1-2 hours.

5. The employee lifts/carries up to 85 lbs. maximum.

6. Must be clean and neat in personal appearance.

Education:

1. Bachelor’s degree or equivalent healthcare or rehab experience or approved training. Assistive Technology Practitioner (ATP) certified.

Experience/Knowledge/Personality:

1. Able to function as a polite and cooperative team member with a positive attitude.

2. Good computer skills preferred.

3. Good oral and written communication skills.

4. Must be detail oriented.

5. People sensitive characteristics with a desire to help others.

6. Able to work independently.

7. Certification required.

8. Excellent driving record required.

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